BLACK FRIDAY FAQS
Info on your Black Friday deals for when we open:
How do I book a session if I’m a pass holder?
If you know in advance when you’d like to visit, please call us or drop us an email with your name and the date & time you’d like to come.
Alternatively you can walk in, however please ensure you have watched the safety video and signed a waiver before you arrive.
Please bring your email confirmation on your visit.
Can I pick up a physical pass to give as a gift?
Yes you can, we are currently in the process of organising a day for customers to safely pick up their passes for gifts. More info to come. Please bring your email confirmation.
How do book the family bounce pass?
Please either email firstname.lastname@example.org or walk in with your email confirmation. If this was a gift, you can pick one up from the park.
When do the deals I purchased expire?
1 year from purchase date.
If Jump Inc closes again for another lockdown will the deals and passes be extended?
Yes they will.
Can I use the x5 gift card sessions in one?
Yes, you can use them all in one go on 5 different people for one session. eg. A family of 5 can come and use the whole gift card.
Can I get a refund?
No, unfortunately the deals from Black Friday are not refundable.
PLEASE READ THE T&Cs:
Deals expire one year from purchase date.
Jump Inc safety socks are not included with the above deals (excluding Family Bounce) and must be purchased on each visit for hygiene reasons at £1 a pair.
All children under 8 years old must have a paying adult on with them to supervise.
Annual passes begin from park reopen date.
ONE Month passes begin on a chosen start date within 12 months of purchase.
THREE month passes start from the date Jump Inc parks reopen.
The month passes must be collected in park.
£99 Annual pass can only be used at the park it was purchased for, cannot be transferred.
Annual passes and month passes can only be used on open jump sessions.
Annual pass and month pass holders must make a reservation by by calling 0330 0882267.
Annual pass and month passes cannot be used on second hour bounce.
Annual pass and month passes can only be used on one hour session per day.
Annual pass allows holder to redeem one open jump session per day for 365 days.
One annual pass per person, if you are found to be sharing your annual pass Jump Inc have the right to cancel it.
Any annual or month pass that appears to have been written on / date changed will be deemed invalid.
Pass holders mysr purchase Jump Inc grip / slip socks on every visit for £1.
Lost passes will not be replaced.
Children under 8 years old must be accompanied by a paying adult.
COVID_19: The expiry date of the passes and gift cards will only be extended if the park you purchased/collected your pass from closes for any period due to Covid-19 restrictions.
Gift card holders will receive an email containing a code to use at check out or on walk ins. If you are giving this as a gift you may pick up a physical gift card from park.
Gift cards can only be used on open jump sessions.
Gift cards include five, one hour jump sessions.
All 5 bounces can be used on 5 people for the same session.
Can be used Mon - Sun.
Toddler Gift Card holders will receive an email containing a code to use at check out or on walk ins. If you are giving this as a gift you may pick up a physical gift card from park.
Toddler Gift Cards admiss one parent and one child to the session. Any extra parents or children must be paid for.
Toddler Gift cards include five toddler sessions and cannot be transferred to open jump sessions.
Toddler sessions are for children under 8 and their parents only.
Can be used Mon - Sun
Family bounce pass includes TWO hours on the park.
Food with the Family Bounce for 4 deal includes: two margherita pizzas, two chips, 4 sodas. This deal also includes socks.
Once purchased you will be provided with a separate email with a discount code that can be used online only.
Can only be used at the selected park and cannot be transferred.
Booking must be made by calling 0330 0882267 to reserve your space.
No refunds are available on the above deals.