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Jump Inc T&Cs

1. GENERAL ISSUES

a. These Booking Terms and Conditions apply to the booking of the Jump Inc Experience (the ‘Activities”) and any ancillary products at the location set out in Jump Inc’s booking confirmation.

b. These Booking Terms and Conditions contain important information concerning participation by you and members of your party and, accordingly, you acknowledge and agree that you shall ensure that all members of your party are aware of and accept these Booking Terms and Conditions.

c. No variation to these Booking Terms and Conditions shall be binding unless agreed in writing by Jump Inc.

d. Any typographical clerical or other error or omission in any booking confirmation or other documentation issued by Jump Inc (including any electronic documentation) shall be subject to correction without any liability on the part of Jump Inc. Jump Inc reserves the right to make changes to the Activities whether to conform with any applicable safety or other statutory requirements or otherwise.

2. BOOKING CONFIRMATION

a. No booking shall be deemed to have been accepted unless accepted in writing by Jump Inc (which shall include Jump Inc’s email confirmation of booking).

b. These Booking Terms and Conditions incorporate Jump Inc Privacy Policy and Disclaimer.

c. You must advise Jump Inc as soon as possible of any mistake in Jump Inc booking confirmation. Jump Inc shall use its reasonable endeavours to ensure that you and your party’s participation commences at the time booked and it shall be the responsibility of each participant to ensure that they arrive in sufficient time. Late arrivals may not be permitted to undertake the Activities and no refunds or compensation will be payable in such circumstances.

3. SAFETY

a. The Activities comprise a challenging trampoline activities and participation is not without risk as a fall could be fatal. All participants will receive a safety brief.

b. Jump Inc reserves the right to refuse admittance to the Activities or to remove a participant from the Activities should it deem it necessary to do so. This includes a participant who does not comply with the safety rules and advice and the safety system or who is deemed to be under the influence of alcohol or drugs.

c. After the safety briefing participants will not be directly supervised by an instructor.

d. All participants must be reasonably fit and healthy and must weigh less than 18 stones/114kg.

If you have any concerns we advise that you visit a site at a time prior to your booking and speak to a member of the Jump Inc staff. Anyone who does not meet these requirements will not be allowed to undertake the Activities. It is your responsibility to ensure that all members of your party meet these requirements.

e.Children 5 and under are required to be supervised by a paying adult on the park at all times. The ratio of adults to under 6s is 1:2.

f. All participants are required to wear Jump Inc Grip Socks for grip and hygiene.

g. The Activities are physically demanding and require a degree of agility, strength and stamina. Participants are advised to jump within their ability – only the individual knows or understands their own limits and competencies. If you are unsure of whether you can complete a manoeuvre, you should not attempt it If participants have medical concerns they are advised to consult their doctor in advance. Participants will be required to certify that they do not suffer from any medical condition which would make it more likely that they would be involved in any incident which could result in injury to themselves or others. Due to the physical nature of the Activities Jump Inc recommends that pregnant women should not take part.

h. Participants need to be able to see similar distances to those required to drive a car in order to be able to complete the activity and to supervise any under 18’s in their care. Consequently, short or long sighted participants must ensure that they wear contact lenses or prescribed glasses.

i. All participants are required to act responsibly and courteously at all times and to respect other participants. Jump Inc shall be entitled to prevent any person from undertaking or completing the Activities in the event it deems the behaviour of any participant unsuitable.

j. Participants must be dressed appropriately (see clause 4) and Jump Inc reserves the right to refuse admittance to the Activities to any participant who is not appropriately dressed.

k. No refunds or compensation will be payable by Jump Inc in the event that any participant is not permitted to, or decides not to, undertake or complete the Activities for the reasons set out in this clause.

l. All participants age 11 and under must be accompanied in our parks by an adult for the duration of their visit. The adult does not have to take part in activities but must be present in the building, unless the participant is aged 5 or under, in which case the adult must be a paying participant and supervise the age 5 or under on the park.

4. CLOTHING

a. It shall be the responsibility of all participants to ensure that they are dressed appropriately and Jump Inc advises participants to wear clothing appropriate for the activity and which they do not mind getting damaged. In particular the following restrictions shall apply:

i. Participants must wear Jump Inc Grip Socks for grip and hygiene

ii. Long hair must be tied back

iii. No belts, jewellery or other sharp items of clothing that may cause damage to yourself, the equipment or other participants.

b. Jump Inc will not be responsible for any damage to or loss of clothing or other personal items of persons resulting from participation in the Activities.

5. CANCELLATIONS

a. You shall be entitled to cancel your booking subject to Jump Inc receiving your request for cancellation at least 5 days before the booked start time. Any requests for cancellation must be made by telephoning the booking line: 0330 0882267. You shall be entitled to a full refund in the event of cancellation under this clause. If you need to cancel within 5 days of your booking we are unable to process a refund but happy to re-arrange your existing booking to a later date/time convenient for you.

b. Party bookings cannot be deferred or changed within 24 hours of your party date/time.

c. Jump Inc shall be entitled to cancel your booking at any time. In the event that Jump Inc decides to cancel your booking it shall use its reasonable endeavours to notify you as soon as possible. You shall be entitled to a full refund in the event of cancellation under this clause but no other compensation shall be payable.

d. In the event that it proves necessary to close the Activities for reasons beyond the control of Jump Inc and in circumstances where your party has commenced participation in the Activities, you shall not be entitled to any refund (in part or in whole). In such circumstances Jump Inc may, but shall not be obliged to, offer alternative dates or times at reduced rates.

6. PRICE AND PAYMENT

a. Subject to any terms agreed in writing between Jump Inc and you, our charges shall be calculated at our current rates and payment in full shall be due at the time of booking. The charges include the cost of purchasing the Activities. Payment may be made by debit or credit card either online or by contacting the booking line: 0330 0882267.

7. REFUNDS AND AMENDMENTS

a. Payments made by debit or credit card will be refunded to the same card or, if the card has subsequently expired, by cheque. Payments made by Gift Voucher will be refunded by the issuing of a replacement Gift Voucher to the same value.

b. Where multiple forms of payment are used, Jump Inc reserves the right to refund any monies due on a refund or amendment by credit or cheque.

c. Any amendments to a party booking must be made 7 days prior to the date of the booking.

d. If Jump Inc become aware of a party bookings that has not adhered to the government guidelines regarding social distancing and gathering of two households, refunds will not be provided.

8. LIABILITIES

a. Except as otherwise provided in these Booking Terms and Conditions Jump Inc shall not be responsible for the loss, or damage, of or to any property or to any person arising from the booking of or participation in the Activities.

b. Parking facilities are available at the site, and any vehicles are left at the owners’ risk and subject to any conditions and the payment of any fees as may be required by the provider of such facilities at the site location.

c. Except as otherwise provided in these Booking Terms and Conditions any liability of Jump Inc shall be limited to the refund of any charges paid to Jump Inc.

d. Nothing contained in these Booking Terms and Conditions is intended to nor shall limit the liability of Jump Inc in respect of death or personal injury caused by the negligence of Jump Inc or of its employees, agents or contractors.

9. MISCELLANEOUS

a. If any of these terms are determined to be illegal invalid or otherwise unenforceable it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and continue to be binding and enforceable.

b. Nothing above shall confer on any third party any benefit or the right to enforce any of these Booking Terms and Conditions.

c. These Booking Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales and Jump Inc and you submit to the exclusive jurisdiction of the courts of England and Wales.

d. £99 Parties, if you have purchased a party for £99 during the time Jump Inc was closed in the pandemic Jump Inc are not permitted to refund for this offer. Your party will be honoured when parties are available again. Any additional guests will be charged at the standard party package price per head. Partygoers aged 5 and under at these parks must be accompanied on the trampolines by a paying person aged 14+.

10. FOREWARNING – IMPORTANT INFORMATION

DISCLAIMER

FUTURES LEISURE LTD T/A JUMP INC

NOTICE TO USER: YOU ACKNOWLEDGE THAT YOU HAVE READ THIS DOCUMENT, UNDERSTAND IT AND AGREE TO BE BOUND BY ITS CONDITIONS. IF YOU ARE MAKING A PURCHASE ON BEHALF OF ANOTHER PERSON, YOU AGREE THAT YOU ARE MAKING THE PURCHASE AS THEIR AGENT.

YOU MUST BE 16 OR OVER TO AGREE TO THESE TERMS AND CONDITIONS

I acknowledge that if anyone is hurt or property damaged during my participation in this activity, I may be found by a Court of Law to have waived my or the minor participant’s right to maintain a lawsuit against Futures Leisure Limited or any RELEASED PARTIES on the basis of any claim from which I have released them herein. I have had sufficient opportunity read this entire document. I have read and understood it, and I agree to be bound by its terms.

11. LOCKDOWN T&Cs

Please see our separate Lockdown T&Cs for more information.

12. ANNUAL PASSES

a.Annual pass allows holder to redeem one open jump session per day for 365 days.

b.Annual passes valid for one year from purchase date.

c.Holder must purchase Jump Inc grip socks at £2.00 / grip & slip socks for £2.50 (park dependant) at their first visit.

d.Cannot be redeemed on a second hour bounce.

13. BLACK FRIDAY 2020 DEALS T&Cs

Deals expire one year from purchase date.
Jump Inc safety socks are not included with the above deals (excluding Family Bounce) and must be purchased on each visit for hygiene reasons at £1 a pair.
All children 5 years and under must have a paying adult on with them to supervise.

Annual passes begin from park reopen date.
ONE Month passes begin on a chosen start date within 12 months of purchase.
THREE month passes start from the date Jump Inc parks reopen.
The month passes must be collected in park.

£99 Annual pass can only be used at the park it was purchased for, cannot be transferred.
Annual passes and month passes can only be used on open jump sessions.
Annual pass and month pass holders must make a reservation by by calling 0330 0882267.
Annual pass and month passes cannot be used on second hour bounce.
Annual pass and month passes can only be used on one hour session per day.
Annual pass allows holder to redeem one open jump session per day for 365 days.
One annual pass per person, if you are found to be sharing your annual pass Jump Inc have the right to cancel it.
Any annual or month pass that appears to have been written on / date changed will be deemed invalid.
Pass holders mysr purchase Jump Inc grip / slip socks on every visit for £1.
Lost passes will not be replaced.
Children 5 and under must be accompanied by a paying adult.

COVID_19: The expiry date of the passes and gift cards will only be extended if the park you purchased/collected your pass from closes for any period due to Covid-19 restrictions.

Gift card holders will receive an email containing a code to use at check out or on walk ins. If you are giving this as a gift you may pick up a physical gift card from park.
Gift cards can only be used on open jump sessions.
Gift cards include five, one hour jump sessions.
All 5 bounces can be used on 5 people for the same session.
Can be used Mon – Sun.

Toddler Gift Card holders will receive an email containing a code to use at check out or on walk ins. If you are giving this as a gift you may pick up a physical gift card from park.
Toddler Gift Cards admiss one parent and one child to the session. Any extra parents or children must be paid for.
Toddler Gift cards include five toddler sessions and cannot be transferred to open jump sessions.
Toddler sessions are for children 5 and under, and their parents only.
Can be used Mon – Sun

Family bounce pass includes TWO hours on the park.
Food with the Family Bounce for 4 deal includes: two margherita pizzas, two chips, 4 sodas. This deal also includes socks.
Once purchased you will be provided with a separate email with a discount code that can be used online only.
Can only be used at the selected park and cannot be transferred.
Booking must be made by calling 0330 0882267 to reserve your space.

No refunds are available on the above deals.

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14. LOCKDOWN T&C’S

a. Every person attending Lockdown must be 8 years old or over.
b. Please note that the trampoline park will be darker than usual due to the ‘After Dark’ nature of the event.
c. Please be aware that during the Lockdown event there will be loud music played throughout the duration of the night.
d. Please be aware that during Lockdown there may be strobe lighting and flash photography.
e. Throughout the duration of Lockdown there may be other, supplementary events occurring, which could include a CO2 pressured T-Shirt ‘Cannon’, that will be fired onto the trampolines whilst customers are bouncing, smoke guns and other forms of entertainment.
f. Please note, whilst this is a fun event, customer safety is our number one priority. We ask that all attendees bounce with care.
g. We would advise that anyone between the ages of 10 and 14 years old be accompanied by an adult when attending Lockdown. Please note, that this does not mean that the adult has to bounce, only supervise.
h. Please note that our usual park Terms and Conditions still apply.

Secure payment

Jump Inc currently offers one way to pay for your order via WorldPay. These payment options use advanced SSL encryption to keep your transaction secure and do not cost you anything to use (Jump Inc is charged as the seller, you are not charged as the buyer) so you will not pay any extra for your order. You do not need to hold an account with these Merchants to use these methods of payments. Please refer to WorldPay for full terms and conditions of use.

Privacy and protection of personal data

The details you give us are essential for the processing and delivery of your orders, for billing and for the establishment of warranty contracts, therefore failure to provide these details will result in the cancellation of your order. By registering on the Site, you agree to provide us with sincere and true information as it concerns you. Communicating false information is contrary to the present general Terms and Conditions.

You have the permanent right to access and rectify all the information that concerns you, in accordance with European texts and national laws in place (article 34 of the law of 6 January 1978). You can at any time make a request to Jump Inc to find out what personal information we hold concerning you. You may at any time, and by request, modify this information.

Cookies record certain information stored on your hard drive. This information enables us to generate statistics based on data from visitors to our site and suggest products that might interest you according to the items that you selected when you previously visited the site. Cookies do not contain any confidential information about you.

Intellectual ownership

All the content on Jump Inc website (illustrations, texts, names, brand names, images and videos) is the property of Jump Inc. Any partial or total reproduction of this content, by any means and on any support, is subject to prior and express authorisation by Jump Inc. All information, content and files is protected by International law concerning intellectual ownership and copyright. Jump Inc cannot give you the right to copy, display or distribute content that you do not have the intellectual rights to. All fraudulent use of this content that violates the rights held by a third party constitutes an offence of forgery, which is severely punished under the Intellectual Property Code.

Jump Inc will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on the site.

Waiver and Severability

Any failure of Jump Inc to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Jump Inc, and governs your use of the service, superseding any prior agreements (including, but not limited to, any prior versions of the Terms of Service). If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.

Feedback & Comments

Any opinions left on the Website by Jump Inc customers are screened and moderated by Jump Inc. If the comments infringe on the law or are inappropriate (abusive publicity, defamation, insults, out of context commentary…), Jump Inc reserves the right to refuse or modify it.

15. Party Terms & Conditions

a. You shall be entitled to cancel your booking subject to Jump Inc receiving your request for cancellation at least 5 days before the booked start time. Any requests for cancellation must be made by telephoning the booking line: 0330 0882267. You shall be entitled to a full refund in the event of cancellation under this clause. If you need to cancel within 5 days of your booking we are unable to process a refund but happy to re-arrange your existing booking to a later date/time convenient for you.

b. Party bookings cannot be deferred or changed within 24 hours of your party date/time.

c. Jump Inc shall be entitled to cancel your booking at any time. In the event that Jump Inc decides to cancel your booking, it shall use its reasonable endeavours to notify you as soon as possible. You shall be entitled to a full refund in the event of cancellation under this clause but no other compensation shall be payable.

d. In the event that it proves necessary to close the Activities for reasons beyond the control of Jump Inc and in circumstances where your party has commenced participation in the Activities, you shall not be entitled to any refund (in part or in whole). In such circumstances, Jump Inc may, but shall not be obliged to, offer alternative dates or times at reduced rates.

e. In the circumstances that Jump Inc parks are required to close due to Covid-19, your party booking will be refunded or you will have the option to rearrange your party booking to a later date.

f. Minimum of 10. Subject to availability.